I had no communication with the seller but their description was accurate and their product meets expectations on first inspection. only thing I might knock is the lack of reflex springs in the base of the arms. if they bend too far they'll break. other than that these glasses seem pretty solid and are visually appealing. also this kit came with 5 lens options which gives condition control and aesthetic considerations in abundance. and they sent a prescription glasses insert so you can have someone put lenses in them to make them prescription sunglasses. very nice for the price.