Very good service very good hair good communication ,I ordered this hair on a monday and got it on thursday. Very fast delivery. Monica even called me to confirm my address and tell me my shipment is on the way. She even called to make sure i got it. When the hair was in the package the body wave looked so fluffy and soft.This hair so far is gorgeous! So so soft. I will definitely be ordering more wigs. It is a great buy for the price!! thanks